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CUSTOMER SERVICE

 

Have any questions or concerns ?

We’re always ready to help!

 

Call us at

Phone : (313) 306-1161
 

or Send us an
Email INFO@THEDISTINCTIVECHIC.COM

Get In Touch With Us

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FAQ

SHIPPING
Shipping & Handling 
There is a standard shipping fee of $9.95 for all orders. All orders are shipped with tracking number so you can track it every step of the way!
What is your Returns Policy?
You can exchange your purchase for a Store Credit within 7 days of receiving your purchase.  All garments must be returned as it was shipped/delivered to you, free of Smoke, Odors, Makeup, Deodorant, Pet Hair, Snags, Rips etc.  distinctive chic is not responsible for shipping cost of any returns. 
 
Unfortunately, we cannot accept returns on sale items or gift cards/certificates.
NO CASH OR CREDIT REFUNDS
Please contact the store prior to returning item(s) to notify us of your return (313) 306-1161 with tracking number to INFO@THEDISTINCTIVECHIC.COM
Please submit your returns to:
Distinctive chic
16920 e 9 Mile Rd
Eastpointe MI 48021
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